Poor Salesforce Data? 5 Ways AI Can Help

At Cien we speak to sales leaders every day, and most tell us how frustrated they are with the quality of their data in Salesforce. After all, decisions are only as good as the data on which they’re made. Sure, even when they think they do, no company I know has absolutely perfect CRM data. […]

Rob Käll on Salesforce’s Quotable Podcast

“How do you define sales productivity in your organization? Is it to automate a task and move a deal along the pipeline more quickly? Or is it to add value based on what you are given versus what you produce?”- Rob Käll   Cien’s CEO and co-founder, Rob Käll joined Kevin Micalizzi on Salesforce’s Quotable […]

4 Things You Didn’t Know About Salesforce Users

What makes a Salesforce user different from someone who uses, say, Pipedrive or Nimble? Just like an iPhone user tends to be different than an Android user, it’s common knowledge that someone who uses Salesforce tends to work at a larger or more mature organization than those that don’t. In fact, they’re 5 times more […]

Salesforce Names Cien Customer Hero

Cien launches study on artificial intelligence and the future of sales. Cien, the artificial intelligence company that helps companies predict and improve their sales productivity, has been named “Customer Hero” by Salesforce.com. Every year Salesforce.com recognizes customers whose innovative technology and implementations have made them heroes to the people with whom they work. Cien was […]

Cien Goes Live on Salesforce AppExchange

Salesforce customers can now measure the human and behavioral elements that impact their sales productivity. Cien, the AI-Powered App that helps businesses improve the quality of their data and their sales productivity, is now available on Salesforce AppExchange. According to Gartner, poor data quality destroys business value, with recent research indicating that the financial impact […]

Where CRM is Heading in 2018

“Recruiters have been using LinkedIn for years, and now you are going to see important applications of LinkedIn data in CRM,” predicts Scavo. “To avoid antitrust regulations, Microsoft is going to have to make LinkedIn data available, at a price, to other CRM providers. I think in the coming years you are going to see […]

New Study on AI and B2B Sales

Global responses suggest a significant shift in sales leaders’ priorities for 2017-2018 Miami, FL & Barcelona, Spain, September 5th, 2017 // General Distribution // Cien, the artificial intelligence company that helps sales teams improve their productivity, announces the publication of its Global Study on the Future of Sales, an analysis of B2B sales professionals and their […]

Cien Interviewed at Salesforce Essentials

Cien’s Eugenio Penón Portmann, Sr. Manager of Business Development, is interviewed in Spanish by Computer World. Click on the image below to here how Cien uses artificial intelligence to help teams improve their sales productivity.

Cien to Present at Salesforce.com Event

Cien an AI powered mobile app can deliver as much as 1,000% ROI by improving Sales Productivity   Miami, FL & Barcelona, Spain, Jan. 30th, 2017 // General Distribution //  Cien, Inc. a company based in Miami, Florida just announced a $1 Million Seed financing round, from seasoned accredited investors and the founding team. “We […]