Cien is like a Fitbit® for your Sales Team!
THE CIEN APP, A WHOLE NEW BALLGAME
Breakthrough Tech delivered by the Cien App to mobile devices that improves your Sales Team’s Productivity using Artificial Intelligence (AI).
DAILY PULSE -
CHECK IT FIRST THING IN THE MORNING
Cien is like a Fitbit® for your Sales Team! It's a mobile app that you engage with every day to get info and advice that drives the right behavior. Cien has a user-friendly interface with screens tailored for reps, managers and executives. All in real-time!
AUTOMATIC FORECASTING -
NOT YOUR GRANDMA'S CRM
Humans are really great at pattern recognition. “If I do a lot of this, I can expect that to happen”. But patterns that involve a lot of data cannot easily be digested by the human brain. Traditionally, computers have been great at dealing with a lot of data but have not been able to recognize patterns, just pre-programmed instructions. This limitation has plagued the traditional way Sales Managers have used their CRM to make forecasts.
Cien’s AI engine has the pattern recognition capabilities to take ALL this data into account. This means that we can continually predict what will happen next, including your sales results. If facts change, the forecast changes. Never be surprised by a bad end of quarter again.
TEAM SENTIMENT ANALYSIS -
SOFT STUFF WITH A HARD IMPACT
Most Sales Teams today use a CRM system and track some KPIs. They are not able to measure all intangible factors such as team mood, product knowledge, work ethic, closing ability & seasonality that greatly affect results. Cien makes that possible. That’s why our motto is “Measure what Matters”.
CIEN MENTOR -
YOUR GURU IN A BOX
Because we measure and predict the characteristics that drive productivity, we can also determine the relative importance of those factors for your company given the current situation. Don’t repeat the old playbook when facts on the ground are different. Cien Mentor highlights where the low hanging fruit is for each team member and role, and makes it easy to commit to and track the impact of key initiatives – the key to your next promotion!
PRODUCTIVITY METRICS -
WHEN YOU CAN MEASURE, YOU CAN MANAGE
Cien is focused on a very measurable metric – your Sales Team’s productivity broken down to individual contributors and across various teams. You will see that metric start increasing and the resulting additional revenue.
INDIVIDUAL FEEDBACK -
GET BETTER, FAST
The key to excellence is proper feedback. Cien analyses each team member’s activities and results, providing specific feedback for each team member, that helps both reps and manager to understand where the big opportunities for improvements are.
ROI TRACKING -
SHOW ME THE MONEY
Wouldn’t it be nice for once to be sure the investment you made is truly paying for itself (and more…)? With Cien, ROI tracking is built straight into the product so you and your stakeholders can always see when you reached break even and the total ROI so far.
NO ONE WINS THE BATTLE WITHOUT A PLAN
Should you spend more on your marketing or hire some more Sales Development Reps? What is the expected ramp up time? How soon before that do I need to adjust my marketing spend? What should I expect to sell in August if I hire 5 more reps? Those are questions every Sales & Marketing leader grapples with. With Cien you finally have intelligent data to back up your decisions with. What’s even better is that as your business evolves, Cien’s planning tools adjust so you are not stuck with an outdated plan.
YOUR BUSINESS, YOUR WAY
We understand that your business is unique – as a matter of fact, that’s the whole basis of Cien. Don’t use someone else’s playbook! When you have a unique business, the Cien App adapts to your specific needs. E.g. custom fiscal years, exclude certain groups or processes. Cien is based on Machine Learning and that means that we can “teach” the App your specific rules, to make sure you get the customized and specific advice tailored to improve your situation.
Get in touch with us to preview the app.