It all starts with trust

Cien makes sense of your CRM data to deliver insights from day one. If your processes, definitions or teams change, Cien changes. That’s what we call True AI.

Pinpoint critical improvement areas
Create personalized coaching roadmaps
Track changes in skills and behaviors

It's not my fault

How often are you faced with reps telling you bad leads are preventing them from making their numbers? Cien’s Value Chain technology prevents reps from deflecting blame by showing the dollar value of every lead, account and opportunity they’ve received and generated.

Breakout the revenue contribution of your marketing, prospecting and selling teams
Identify the reps that have been favored by lead and territory assignment rules
Hold your team accountable for the leads and opportunities they’ve been assigned to

Nail your one-on-ones

You know whether a rep performed or not but aren’t sure why? Assess your reps’ performance across multiple traits, skills and behaviors.

Dig into their strengths and weaknesses and streamline your one on ones with Cien’s Baseball Cards.

Pinpoint critical improvement areas
Create personalized coaching roadmaps
Track changes in skills and behaviors

Uncover Hidden Revenue

Cien calculates the value of addressing specific problems when a rep performs worse than their peer average. It then ties it directly back to unrealized revenue that typically represents 20-40% of your annual sales.

Benchmark skills and behaviors
Quantify gaps in team performance
Identify hidden sources of revenue

Take preemptive action

Keep your reps accountable for their performance by tracking all aspects of your sales environment in realtime. Motivate your team to improve their skills and behaviors by measuring how much money they’re leaving on the table.

Accelerate ramp up times
Personalize coaching and training
Identify bottlenecks before they occur

Put your team to the test

If your company uses Salesforce and has 10 reps or more, you can get started with Cien by requesting a Hidden Revenue Assessment of your sales team. Cien’s AI typically reveals 20-40% of hidden revenue, based on your anonymized data.

100% secure and confidential
No commitment required
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