Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools—such as CRM integrations, GTM Suite datasets, […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “A pipeline full of deals that look alive but have no pulse creates a dangerous illusion of progress for leaders and quietly drains the enthusiasm and motivation from your reps and their most precious resource: time.” – Rob Kall, Co-Founder & CEO, Cien.ai The Illusions in Your […]
This May, we are doubling down on “Actionable Coaching and Platform Reliability.” Our updates this month are designed to help RevOps and Sales leaders move beyond high-level numbers and into the specific behaviors and data-driven “whys” behind their team’s performance. From a brand-new way to analyze lost deals to a more powerful, white-labeled Agentic experience, […]
Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools—such as CRM integrations, GTM Suite datasets, […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Most sales leaders manage by the scoreboard, but the scoreboard only tells you what happened. By the time the quarter ends, it’s too late to fix the outcome. We empower our clients to look ‘under the hood’ at the hidden human factors so they can stop guessing […]
Intro Just a short drive from the historic Fort Worth Stockyards, the future of wealth management took center stage at The Drover Hotel. Hosted by Docupace Chief Client Officer Mary Nelson and CMO Ryan George, the day-long intensive went far beyond the buzzwords. The forum engaged Docupace’s key clients and senior executives in a deep […]
Welcome to our first major product update of 2026! We’ve hit the ground running this year with a suite of enhancements designed to make your GTM data more accessible, your performance analysis more granular, and your backend processing significantly faster. Here is what’s new across the Cien GTM Suite and the TrueAI Platform: 1. Unified […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Accurate insights are only as good as the data powering them. By leveraging AI-ready intelligence and high-propensity targeting, you transform the Sales Pipeline from a burdensome “To Do List” into a sales engine playbook. With Agentic solutions, Sales Ops can stop organizing tasks; and start engineering revenue.” […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Insights are only as strong as the data behind them. AI-ready intelligence turns your pipeline from a to-do list into a revenue engine.” – Gertrude Van Horn, SVP & CIO, Cien.ai Problem Definition: The Reactive Coaching Trap In the traditional sales management model, coaching is often a […]
Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools—such as CRM integrations, GTM Suite datasets, […]
By Rob Kall, Co-Founder & CEO, Cien.ai “Poker is so volatile that it’s possible for a theoretically winning player to have a losing streak that persists for months, or even for a full year.” – Nate Silver, Statistician & Author The Cold Streak Every experienced seller knows the dreaded feeling of a cold streak. Weeks […]
Welcome to our first major product update of 2026! We’ve hit the ground running this year with a suite of enhancements designed to make your GTM data more accessible, your performance analysis more granular, and your backend processing significantly faster. Here is what’s new across the Cien GTM Suite and the TrueAI Platform: 1. ADE […]