By Rob Kall, CEO & Co-Founder, Cien.ai Every Organization has Data. Few have the Truth. Ask any sales leader what keeps them up at night, and the answer is nearly universal: “I can’t trust the data.” The CRM is full of duplicates, missing fields, and inconsistent categories — and as a result, even the most […]

By Rob Kall, CEO & Co-Founder, Cien.ai “Deploying AI SDRs can either be a total failure or a new effective growth engine.” – Rob Kall, CEO & Co-Founder, Cien.ai The AI SDR Dream — and the Harsh Reality Imagine this: you deploy an AI SDR to handle outbound prospecting. It works around the clock, never […]

By Gertrude Van Horn, SVP & CIO, Cien.ai “Having a strategy is easy. Determining whether it’s working is not.” – Gertrude Van Horn, SVP & CIO, Cien.ai From Vision vs Reality Divide As Q4 planning kicks into gear, boardrooms buzz with optimism. Growth plans are mapped, targets set, and teams aligned around bold objectives. But […]

By Gertrude Van Horn, SVP & CIO, Cien.ai “A compelling strategy isn’t enough. It’s the action, execution, and accomplishment that make it real.” – Gertrude Van Horn, SVP & CIO, Cien.ai From Vision to Measurement Traditionally, the fourth quarter is a time for exercises in strategy and vision — those sweeping plans we craft diligently […]

By Rob Kall, CEO & Co-Founder, Cien.ai “An Agent without data is not really an Agent, but just a lame duck…” –  Rob Kall, CEO & Co-Founder, Cien.ai Everyone Talks About AI Agents, But What Makes AI Agentic? First came the wave of excitement around GenAI — chatbots, content generation, andassistants. But in recent months, […]

By Gertrude G. Van Horn, CIO & SVP, Cien.ai The Future Of Work The workplace has always evolved alongside technology, but the pace of change today is staggering  – unlike anything we’ve seen before.  Just as electricity and the internet redefined industries in the past, Agentic AI is reshaping how organizations are structured, how work gets […]

By Rob Kall, Co-Founder & CEO, Cien.ai “The best way to avoid being hacked is to ensure there is nothing to hack.” – Rob Kall, Co-Founder & CEO, Cien.ai Problem: CRM Integrations as a New Attack Surface Companies are more nervous than ever about data security—and rightfully so. New breaches are reported almost daily. While […]

By Gertrude G. Van Horn, SVP & CIO, Cien.ai Introduction At Cien.ai, many of our Business Development and Growth executives are based in Dallas, Texas, where you’ll often hear the phrase, “All hat and no cattle.” It’s shorthand for someone who talks a big game but doesn’t deliver. Until recently, much of the conversation around […]

By Gertrude G. Van Horn, SVP & CIO, Cien.ai “Stop reporting. Start performing. Most GTM teams are saddled with dirty data, and insights stay buried in slide decks. Agentic AI gives you the ability to  take action so the next step  is already underway – but ONLY if you’ve elevated data accuracy, quality and trust!” […]

By Rob Kall, CEO & Co-founder, Cien.ai “Simple can be harder than complex.” — Steve Jobs “There’s a lot here… where do I even start?” When we launched the Cien GTM Suite three years ago, the most common feedback was:“Wait… you can give me clean, actionable GTM insights from our messy CRM data?” It wasn’t […]

By Gertrude G. Van Horn, SVP & CIO, Cien.ai After 30 years as an IT executive—including 20 as a CIO—I didn’t just want to watch the AI wave. I wanted to be part of it. I wanted a seat at the table. That’s why I joined Cien.ai. –  Gertrude G. Van Horn, SCP & CIO, […]

By Gertrude G. Van Horn, SVP & CIO, Cien.ai     Unsung Founders of the Digital Frontier We talk a lot about tech founders—but rarely about  the pioneers who were building transformational technology around the dot-com boom, especially women. Rarer still? A woman doing it from Texas, not Silicon Valley.  Margot Lebenberg Carter —was one of them. At  just 27, she helped lay […]