Serial Entrepreneur Rob Käll on The SaaS Podcast

“Before starting his first company, Rob worked at an enterprise software company, calling it his “Office Space days,” but decided that wasn’t what he wanted to do anymore.” Cien’s CEO and co-founder Rob Käll joined Omer Khan on The SaaS Podcast to reflect on his personal journey as a serial entrepreneur in the world of […]
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Cien on Outreach’s Sales Engagement Podcast

“It’s not that a rep has to be amazing at everything. They just can’t be terrible at anything.” – Rob Käll, Cien CEO. Cien’s CEO and co-founder, Rob Käll joined Joe Vignolo on Outreach’s Sales Engagement Podcast. Outreach.io is a leading sales engagement platform that accelerates revenue growth by optimizing interactions throughout the customer lifecycle. […]

Cien Opens Center of Excellence and Completes New Financing Round

The purpose of the Center is to understand B2B buyer and seller behavior by analyzing CRM data. DALLAS and MIAMI, Dec. 19, 2018 Cien Inc., a leading provider of AI-powered sales productivity solutions, today announced it closed a seed equity round and obtained financing, via Spain’s Center for the Development of Industrial Technology (CDTI). The proceeds totaling over $1.8M USD will, among […]
women talk productivity

Women Talk Sales Productivity

Where are the women in sales? What advice would female leaders give to those who aspire to lead sales teams? In a new ebook entitled Women Talk Sales Productivity, Cien gathered leading saleswomen to hear their accounts of the current sales landscape, its best practices, and advice to future saleswomen looking to make their mark in […]

Salesforce Names Cien Customer Hero

Cien launches study on artificial intelligence and the future of sales. Cien, the artificial intelligence company that helps companies predict and improve their sales productivity, has been named “Customer Hero” by Salesforce.com. Every year Salesforce.com recognizes customers whose innovative technology and implementations have made them heroes to the people with whom they work. Cien was […]

Poor Salesforce Data? 5 Ways AI Can Help

At Cien we speak to sales leaders every day, and most tell us how frustrated they are with the quality of their data in Salesforce. After all, decisions are only as good as the data on which they’re made. Sure, even when they think they do, no company I know has absolutely perfect CRM data. […]

Rob Käll on Salesforce’s Quotable Podcast

“How do you define sales productivity in your organization? Is it to automate a task and move a deal along the pipeline more quickly? Or is it to add value based on what you are given versus what you produce?”- Rob Käll   Cien’s CEO and co-founder, Rob Käll joined Kevin Micalizzi on Salesforce’s Quotable […]

Cien Wins Innovation Award for CRM Software

Winners from other categories include Salesforce, Adobe, MailChimp, Marketo and Hubspot. Cien, the AI-Powered app that helps businesses improve the quality of their data and their sales productivity, today announced it has won MarTech Breakthrough’s Innovation Award for CRM Software. MarTech Breakthrough is an independent organization that recognizes the world’s leading sales and marketing technologies. The […]

The New AI-Based CRM Data Service on the Block

The holy grail for a lot of sales and operations executives is to understand the semantic and contextual meaning of their CRM data. Cien’s Data Enhancement Services were recently featured in CRM Buyer. The service enhances and standardizes Salesforce data at a scale that was previously impossible. Cien’s Data Enhancement Services are for companies that aren’t ready […]

4 Things You Didn’t Know About Salesforce Users

What makes a Salesforce user different from someone who uses, say, Pipedrive or Nimble? Just like an iPhone user tends to be different than an Android user, it’s common knowledge that someone who uses Salesforce tends to work at a larger or more mature organization than those that don’t. In fact, they’re 5 times more […]

Dealing With Imperfect CRM Data

Everyone has issues with their CRM data, but not everyone has to suffer from it. Instead of treating poor data hygiene as a fatality, forward-looking sales organizations can make use of artificial intelligence (AI) and natural language processing to make sense out of their data in ways that were previously impossible. Here are four of […]

Sales Tips: 3 Sales Productivity Traps to Avoid

While selling has never been easy, it hasn’t become harder either. Selling has become a more refined process where efficiency is key. Increasing sales productivity requires operational awareness of the quality of leads generated from marketing as well as the productivity of individual salespeople. With artificial intelligence (AI), your business can understand the deeper dynamics […]