Intro Just a short drive from the historic Fort Worth Stockyards, the future of wealth management took center stage at The Drover Hotel. Hosted by Docupace Chief Client Officer Mary Nelson and CMO Ryan George, the day-long intensive went far beyond the buzzwords.  The forum engaged Docupace’s key clients and senior executives in a deep […]

Cien.ai Product Updates: April 2026

Welcome to our first major product update of 2026! We’ve hit the ground running this year with a suite of enhancements designed to make your GTM data more accessible, your performance analysis more granular, and your backend processing significantly faster. Here is what’s new across the Cien GTM Suite and the TrueAI Platform: 1. Unified […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Accurate insights are only as good as the data powering them. By leveraging AI-ready intelligence and high-propensity targeting, you transform the Sales Pipeline from a burdensome  “To Do List”  into a sales engine playbook. With Agentic solutions, Sales Ops can stop organizing tasks; and start engineering revenue.” […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Insights are only as strong as the data behind them. AI-ready intelligence turns your pipeline from a to-do list into a revenue engine.” – Gertrude Van Horn, SVP & CIO, Cien.ai Problem Definition: The Reactive Coaching Trap In the traditional sales management model, coaching is often a […]

Cien Agentic: “How To” Series: Reassigning Incorrect Leads

Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools—such as CRM integrations, GTM Suite datasets, […]
By Rob Kall, Co-Founder & CEO, Cien.ai “Poker is so volatile that it’s possible for a theoretically winning player to have a losing streak that persists for months, or even for a full year.” – Nate Silver, Statistician & Author The Cold Streak Every experienced seller knows the dreaded feeling of a cold streak. Weeks […]

Cien.ai Product Updates: March 2026

Welcome to our first major product update of 2026! We’ve hit the ground running this year with a suite of enhancements designed to make your GTM data more accessible, your performance analysis more granular, and your backend processing significantly faster. Here is what’s new across the Cien GTM Suite and the TrueAI Platform: 1. ADE […]

Cien Agentic: “How To” Series: Creating a Growth Plan

Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools—such as CRM integrations, GTM Suite datasets, […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “The defining shift of 2026 isn’t that AI is getting smarter; it’s that AI is getting a job.” – Gertrude Van Horn, SVP & CIO, Cien.ai By 2026, the CRM landscape has shifted from Assistive AI (Copilots that write emails) to Agentic AI (Autonomous “Digital Teammates” that […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “A DIY approach to GTM analytics is simply a beautiful dashboard on top of a broken foundation—serving up misguided recommendations with dangerous false confidence.”  – Managing Director, GTM Strategy & Analytics at a Global Fortune 500 Firm. The Challenge Boardrooms today are intoxicated by the allure of […]
By Rob Kall, Co-Founder & CEO, Cien.ai “I connected Claude to my HubSpot instance yesterday to try to get some forecast data — and itwas complete garbage.” – CFO, Mid-Market PE Owned Company The Dream: Automating RevOps If you ask any Revenue Operations leader what their dream setup looks like, the answer isusually simple: automation. […]
“Modern revenue executives are drowning in dashboards but starving for answers. Cien Agentic is the AI shortcut that moves beyond visualization into automated execution.” – Rob Kall, Co-Founder & CEO, Cien.ai Introducing Cien Agentic Most leaders aren’t suffering from a lack of dashboards. They’re suffering from a lack of direction. Today, we are thrilled to […]