The Data Exec Series: The Death of the Dashboard: From Manual Labour to Agentic Agency
By Gertrude Van Horn, SVP & CIO, Cien.ai “The days of hunting for dashboards to get business insights are coming to an end faster than most leaders realize. This familiar ritual of executives poring over dashboards will become as obsolete as flipping through the Rolodex.” – Chris Willis, Forbes The Cognitive Tax of Passive Monitoring […]
The Data Exec Series: The Thinking Enterprise: Moving GTM from Guesswork to Precision
By Gertrude Van Horn, SVP & CIO, Cien.ai “The legacy model of Revenue Operations was about alignment and visibility. But we are entering a phase where the expectation is prescription, prediction, and orchestration.” – Bruno Beranger, RevOps Leader The Problem: The Persistence of the “Gut-First” Guesswork For most enterprises, the sales forecast is the most […]
The Data Exec Series: AI Solves the Mystery: The Case of the Dark Funnel
“In 2026, the ‘Dark Funnel’ isn’t a lack of data; it’s a black hole in your intel kit – a lack of orchestration. If you aren’t turning invisible signals into visible actions, you aren’t selling—you’re just guessing.” – Gertrude Van Horn, SVP & CIO, Cien.ai The Problem: The Blind Pitch Obstacle For years, GTM teams […]
The Data Exec Series: An AI Agent on the RevOps Org Chart: Moving from Tool to Teammate
By Gertrude G. Van Horn, SVP & CIO at Cien.ai “The leaders are giving AI a seat at the table – an invitation for an AI Agent to become part of the fabric of their businesses, helping to identify, explore, and not only improve process and efficiency but influence outcomes. This is the evolution from […]
The Data Exec Series: ISO 27001 Gold Standard: The Security Certification That Unlocks Your AI Growth
By Gertrude Van Horn, SVP & CIO, Cien.ai “Achievement of the ISO 27001 is a public testament to the maturity and resilience of our Information Security Management System. For our clients, it’s not just a badge of honor; it’s a zero-risk assurance that they can confidently leverage Cien.ai for growth, securely.” – Gertrude Van Horn, […]
