Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools such as CRM integrations, GTM Suite […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Relying on flat quota data to judge a sales team is a major mistake. If you don’t know the actual execution effort behind the numbers, you are managing your most expensive resource entirely by gut feel.“ – Rob Kall, CEO & Co-Founder, Cien.ai The Vague Reality of […]
By Gertrude Van Horn, CIO & SVP, Cien.ai “Relying on flat CRM stage percentages is a mathematical simplification that creates a massive corporate blind spot. If your hunter reps are treating every deal in a stage identically, you’re flying blind on pipeline quality.“ – Rob Kall, Co-Founder & CEO, Cien.ai The Analytical Blind Spot of […]
By Ivan Redini, Director Partner Success, Cien.ai “Your CRM should show reality, not just what reps remembered to enter. AI reveals the hidden deal history managers usually miss.” – Rob Kall, Co-Founder & CEO, Cien.ai The CRM Looks Clean. The Revenue Motion Often Isn’t. Sales reps hate data entry, and managers cannot realistically police every […]
This June, we are thrilled to announce a significant evolution in the TrueAI Platform and GTM Suite, driven by a philosophy of “Simplicity on the Surface, Ultimate Power Under the Hood.” This month, our engineering efforts were concentrated on cleaning up user workspaces, hardening multi-tenant security structures, and giving super-users unmatched control over our rapidly […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “A forecast should not be a wish with a dollar sign attached. AI helps separate the deals that are moving from the deals that are just sitting in the CRM.” – Ivan Redini, Director Partner Success, Cien.ai Is Your Pipeline Real, or Just “Hopium”? Most sales managers […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Win rates are averages. Propensity curves are decision tools. The difference is what separates a forecast that looks right from a pipeline that actually behaves as expected.” – Gertrude Van Horn, SVP & CIO, Cien.ai Why Is Your Forecast So Confident? Most CRM forecasts are built on […]
Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools—such as CRM integrations, GTM Suite datasets, […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “A pipeline full of deals that look alive but have no pulse creates a dangerous illusion of progress for leaders and quietly drains the enthusiasm and motivation from your reps and their most precious resource: time.” – Rob Kall, Co-Founder & CEO, Cien.ai The Illusions in Your […]
This May, we are doubling down on “Actionable Coaching and Platform Reliability.” Our updates this month are designed to help RevOps and Sales leaders move beyond high-level numbers and into the specific behaviors and data-driven “whys” behind their team’s performance. From a brand-new way to analyze lost deals to a more powerful, white-labeled Agentic experience, […]
Introduction Cien Agentic introduces the concept of agentic workflows to help go-to-market teams solve operational problems without writing custom code or building complex DevOps infrastructure. An agentic workflow is an interactive or automated sequence of steps performed by specialized sub-agents that follow defined instructions. These agents can access tools—such as CRM integrations, GTM Suite datasets, […]
By Gertrude Van Horn, SVP & CIO, Cien.ai “Most sales leaders manage by the scoreboard, but the scoreboard only tells you what happened. By the time the quarter ends, it’s too late to fix the outcome. We empower our clients to look ‘under the hood’ at the hidden human factors so they can stop guessing […]