The Data Exec Series: The Hidden Risk of CRM Integrations
By Rob Kall, Co-Founder & CEO, Cien.ai “The best way to avoid being hacked is to ensure there is nothing to hack.” – Rob Kall, Co-Founder & CEO, Cien.ai Problem: CRM Integrations as a New Attack Surface Companies are more nervous than ever about data security—and rightfully so. New breaches are reported almost daily. While […]
The Data Exec Series: MCP & Agentic AI: Got the Hat? From Hats to Cattle
By Gertrude G. Van Horn, SVP & CIO, Cien.ai Introduction At Cien.ai, many of our Business Development and Growth executives are based in Dallas, Texas, where you’ll often hear the phrase, “All hat and no cattle.” It’s shorthand for someone who talks a big game but doesn’t deliver. Until recently, much of the conversation around […]
The Data Exec Series: From Dashboard to Dollars: How Agentic AI Powers GTM Execution
By Gertrude G. Van Horn, SVP & CIO, Cien.ai “Stop reporting. Start performing. Most GTM teams are saddled with dirty data, and insights stay buried in slide decks. Agentic AI gives you the ability to take action so the next step is already underway – but ONLY if you’ve elevated data accuracy, quality and trust!” […]
The Data Exec Series: Preparing for Agentic AI – Before It Was Cool
By Gertrude G. Van Horn, SVP & CIO, Cien.ai After 30 years as an IT executive—including 20 as a CIO—I didn’t just want to watch the AI wave. I wanted to be part of it. I wanted a seat at the table. That’s why I joined Cien.ai. – Gertrude G. Van Horn, SCP & CIO, […]
The Data Exec Series: X-ray Your Pipeline: A Look Beyond the Typical Surface Metrics
By Rob Kall, Co-Founder & CEO, Cien.ai “If all you ever measure is total pipeline value, you’re reading the X-ray without noticing the fracture.” – Rob Kall, CEO, Cien.ai Why We’re Talking About This For many revenue leaders, pipeline reports look healthy on the surface — big numbers, upward trends, and colorful stage charts. But […]