The Data Exec Series: The Death of the Dashboard: From Manual Labour to Agentic Agency
By Gertrude Van Horn, SVP & CIO, Cien.ai “The days of hunting for dashboards to get business insights are coming to an end faster than most leaders realize. This familiar ritual of executives poring over dashboards will become as obsolete as flipping through the Rolodex.” – Chris Willis, Forbes The Cognitive Tax of Passive Monitoring […]
Practical RevOps Analytics Series: How to Use AI to Measure Your Reps’ Skills
By Rob Kall, Co-Founder & CEO, Cien.ai “Skills multiply in Sales — you don’t have to be excellent in every single one to be an over-performer, but if you are a 0 in one or two, you will always struggle.” – Rob Kall, CEO & Co-Founder, Cien.ai Why Is This Still So Hard Sales performance […]
The Data Exec Series: The Thinking Enterprise: Moving GTM from Guesswork to Precision
By Gertrude Van Horn, SVP & CIO, Cien.ai “The legacy model of Revenue Operations was about alignment and visibility. But we are entering a phase where the expectation is prescription, prediction, and orchestration.” – Bruno Beranger, RevOps Leader The Problem: The Persistence of the “Gut-First” Guesswork For most enterprises, the sales forecast is the most […]
Cien.ai Product Updates: 2025 Year in Review: The Cien GTM Suite & TrueAI Platform
In 2025, Cien focused on three pillars: Transparency, Strategic Depth, and Scalability. We moved beyond “Black Box” AI, giving RevOps leaders total visibility into how scores are calculated and the tools to act on them with precision. Here is a summary of the defining enhancements of 2025: 1. Transparency: “Peek Inside” AI Model Scoring We […]
The Data Exec Series: AI Solves the Mystery: The Case of the Dark Funnel
“In 2026, the ‘Dark Funnel’ isn’t a lack of data; it’s a black hole in your intel kit – a lack of orchestration. If you aren’t turning invisible signals into visible actions, you aren’t selling—you’re just guessing.” – Gertrude Van Horn, SVP & CIO, Cien.ai The Problem: The Blind Pitch Obstacle For years, GTM teams […]
